Privacy Policy

Hair by Julie Forbes

Last updated: 3 July 2026

At Hair by Julie Forbes, I am committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information I collect, why I collect it, how it is used, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who I Am

Hair by Julie Forbes is operated by Julie Forbes, trading as Hair by Julie Forbes.

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Email: hairbyjulieforbes@gmail.com 

Information I Collect

Depending on the services you request, I may collect:

Personal Information

• Name      
• Email  address 
• Telephone number 
• Postal  address (where provided) 

Appointment Information

• Consultation notes 
• Hair history 
• Previous colour history 
• Service history 
• Appointment dates 

Health Information

Where relevant to providing services safely, I may collect information relating to:

• Allergies      
• Skin sensitivities 
• Medical conditions 
• Medications that may affect hair colouring 
• Patch test records 

This information is only collected where necessary to provide safe professional services.

Photographs & Videos

I will take photographs or videos of your hair:

• To monitor your colour journey 
• To maintain accurate client records 
• For marketing purposes only where you have given your separate consent 

How I Use Your Information

I use your information to:

• Book and manage appointments 
• Provide consultations and professional hair services 
• Maintain accurate client records 
• Communicate about your appointments 
• Process payments 
• Comply with legal and insurance obligations 
• Improve my services 

Where you have provided separate consent, I may also use photographs or videos for:

• My website 
• Social media 
• Marketing materials 

You may withdraw this consent at any time for future use.

Legal Basis for Processing

Under UK GDPR, I process your personal information because:

• It is necessary to perform my contract with you. 
• It is necessary to comply with legal obligations. 
• It is necessary for my legitimate business interests. 
• Where required, I rely on your consent (for example, marketing photographs). 

How Your Information Is Stored

Your information is stored securely using password-protected systems and appropriate security measures.

I take reasonable steps to protect your personal information against unauthorised access, loss, misuse or disclosure.

How Long I Keep Your Information

I keep client records only for as long as necessary to:

• Provide services 
• Meet legal obligations 
• Resolve disputes 
• Satisfy insurance requirements 

When your information is no longer required, it will be securely deleted or destroyed.

Sharing Your Information

I will never sell your personal information.

Your information will only be shared where necessary:

• With payment providers for processing payments 
• With professional advisers or insurers where required 
• Where required by law 
• Where you have given your consent 

Your Rights

Under UK GDPR, you have the right to:

• Request access to your personal information 
• Request correction of inaccurate information 
• Request deletion of your information (where legally possible) 
• Restrict or object to certain processing 
• Withdraw consent where processing is based on consent 
• Lodge a complaint with the Information Commissioner's Office (ICO) 

To exercise any of these rights, please contact me using the details above.

Cookies

My website may use cookies to improve your browsing experience and understand how visitors use the website.

Cookies may be used to:

• Remember your preferences 
• Improve website performance 
• Monitor website traffic using analytics 

You can control or disable cookies through your browser settings.

Third-Party Services

My website may contain links to third-party websites or use third-party services such as:

• Online booking systems 
• Payment providers 
• Social media platforms 

These organisations have their own privacy policies, and I am not responsible for their privacy practices.

Changes to This Privacy Policy

I may update this Privacy Policy from time to time.

The latest version will always be published on this website with the date it was last updated.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Julie Forbes
Trading as Hair by Julie Forbes

Email: hairbyjulieforbes@gmail.com